Kamal is a skilled professional with 15 years of experience in IT, Telecommunication, Training, Consulting, and Teaching. His professional and personal strengths revolve around having strong Entrepreneurial spirits, Results Oriented, a Sharp planner, a Transformation leader, a visionary Business/Technical Architect, and a Lecturer.
Kamal’s professional corporate experience is covering Enterprise Architecture, Business Relationship Management, IT Business Alignment, IT Transformation and Strategy, Budgeting and Enterprise Planning, CRM/Revenue Assurance Solutions, and Service Management. Being a Doctorate holder, he has a blend of Marketing and Organizational Development skills. Kamal have specialties in enabling Social Intelligence at the workplace, Service Innovation, Corporate Partnerships, Corporate
Culture, and Employee’s Intimacy and Commitment. He also has strong research skills in Qualitative and Quantitative Data Analysis, Business Modeling, Market Research, and Business Case Development.
His focus is to enable Enterprises to achieve delightful Customer’s Experience, minimize TCOs while maximizing revenues, to enable Business and Technical transformation, to compete via innovative services, to get the best from partners, to sharpen the managements’ competencies, and to shape the innovation’s culture via the organization.
Kamal holds a B.Sc/M.Sc in Computer Science (honors.) (AUC), M.Phil (MSM) in Business Administration and Organizational Behavior and Doctorate Business Administration (MSM) with a focus on Service Marketing and Organizational Transformation. He taught for “10” years in several reputable graduate programs teaching Computer Science, IT, Organizational Behavior, and Marketing.